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Products Support & Customization

At MathThinking, we are committed to ensuring our clients receive the maximum business benefits with our software products. Our highly trained professionals work hard to ensure that your support needs are handled with the utmost quality and responsiveness.

Products Support

Our goal is to resolve issues on the first call. Our support process ensures that all issues are handled with the right priority and with the right support or R&D resources.

MathThinking also includes patches, updates and upgrades of our software under our standard maintenance and support agreement.

For support, send emails to:

Products Customization

Although our software products are highly adaptable and configurable to meet most client requirements, we understand that you may need us to tailor our software to meet a specific business need of your organization. Our professional services team will tailor and personalize our software to fit your specific need.
  • Modify the functionality/features of the products to fit a customer’s specific business needs
  • Customize visual aspects of the products (colors, images, layouts, screen behavior)
  • Develop additional product functionality, capabilities or features.
  • Develop new products based on the ideas of the existing products, in conjunction with our Consulting Services.